Shipping Policy

We ship NVK Global products worldwide. Here's everything you need to know about how and when your order will arrive.

Order Processing

Orders are typically processed within 2–5 business days of payment confirmation. Processing times may be longer during holidays, product launches, or high-volume promotional events. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Delivery Estimates

Delivery timelines vary by destination, carrier, and customs processing. Estimated delivery windows are provided at checkout and in your shipping confirmation. NVK Global is not responsible for carrier delays outside of our control.

International Orders

We ship internationally. International customers are responsible for any applicable customs duties, import taxes, or fees required by their country's regulations. These charges are not included in your order total and are collected by the carrier or customs authority upon delivery.

Order Tracking

Tracking information is provided via email once your order ships. If you have not received tracking details within 7 business days of your order, please contact us at support@nvk.global with your order number.

Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the estimated window, contact support@nvk.global and we will work with the carrier to resolve the issue as quickly as possible.